![]() ![]() The screen goes black, and the phone crashes that will not turn back on followed by a restore or update. ![]() Your phone may be in low battery and needs to be charged.We may not be able to include every potential issue you encountered, but it's the most common ones. Why is your iPhone dead, not powering up?įirst rule out all possibilities and identify the root cause of dead iPhone. Go to this page and learn a few steps before returning your device to be recycled. Tip: Apple offers services for recycling a completely dead iPhone. This way, you don't have to immediately throw it away. So, before you call Apple Support or schedule an appointment with your local Genius Bar, check out the tips about why iPhone is dead and then try each one to troubleshoot the problem. Whether it's the drained battery, the crashed software, or even the faulty battery and other hardware faults making your device appear dead, we'll be more than happy to help get your device just working again. It looks like you have a dead iPhone and you're having issue with reviving it and switching it on. I've tried everything but nothing seemed to turn it back on: soft reset, hard reset, put it in dfu mode, press and hold Sleep/Wake button and Home button together for 15 seconds as suggested. ![]() The battery was fully charged before it died. My brand new iPhone 6 Plus has died on me and it's not turning on. ![]()
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